Maritime Energy Privacy Policy

 

1. Introduction

Maritime Energy (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use of our MyMaritime Customer Portal and MyMaritime App (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

 

2. Personal Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

By accessing or using the MyMaritime Customer Portal and/or MyMaritime App, you agree to the terms described below:

Information Collection and Use

    • We collect certain information when you use the MyMaritime App, including:
      • Personal details (such as name, email address, and phone number)
      • Device information (such as IP address, operating system, and browser type)
      • Usage data (such as app interactions, preferences, and navigation patterns)
    • This information is used to improve our services, personalize your experience, and enhance app functionality.

 

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform a contract and/or agreement we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We do not sell your data.
  • Where we need to comply with a legal obligation.

 

4. Data Security

We have the industry standards for security measures, including encrypting data, to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

 

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

6. Your Data Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

 

7. Inquiries and Account Deletion

For inquiries about the data associated with your online customer account accessed via the Maritime Energy Customer Portal or Maritime Energy App or to request for your account to be deleted, you can contact us to initiate to a request.

 

 

8. Email Marketing

When you provide your email address to Maritime Energy, you are agreeing to receive marketing communications directly from Maritime Energy. These communications may include, but are not limited to, promotional offers, newsletters, and updates.

You have the right to opt out of receiving marketing communications from us at any time. You can do this in several ways:

  1. Click on the ‘Manage Preferences’ or ‘Unsubscribe’ links in any of our marketing emails. This will allow you to update your preferences or remove yourself from our email list.
  2. Call us at our customer service number at your nearest fuel office, 207-338-1609 (Belfast), 207-589-4460 (Montville), 207-563-8887 (Nobleboro), 207-594-4487 (Rockland), 207-445-5222 (South China)
  3. Send an email to info@maritimeenergy.com with the subject line ‘Unsubscribe’. Please include your name and the email address you wish to unsubscribe in the body of the email.

Once you have opted out, you will no longer receive marketing communications from us. Please note that it may take up to 10 business days for your request to be processed.

We may update this Email Marketing Privacy Policy from time to time. Any changes will be posted on our website. Please check back regularly to view any updates.

 

Policy Updated March 08, 2024